Soft maintenance of business premises is a set of activities aimed at the proper functioning of all segments of the given spaces and, consequently, improving productivity. If performed professionally, with high quality and regularly, the following soft facility activities can significantly enhance any business:

• cleaning the premises (interior and exterior), and disinfecting;
• security (physical and technical);
• landscaping and greenery maintenance;
• winter services;
• support services;
• paper confection and dispensers;
• minor electrical repairs, replacing light bulbs, etc.;
• waste management.

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Difference between hard and soft facility maintenance

The main differentiation between so-called hard and soft maintenance lies in the care of the structural elements of the building. Hard maintenance deals with vital factors such as:

• electrical installations (including lighting);
• plumbing and sewage systems;
• heating, ventilation, and air conditioning (HVAC);
• fire protection systems;
• repairs to the building walls, etc.

Photo: Invekta / Pexels, Anete Lusina

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Which premises require soft maintenance?

The answer to this question can only be: every business premise, regardless of size and purpose, requires soft maintenance. Some will require all the services listed in the first list, while others will function smoothly with only certain services.

Identifying needs and defining requirements consider the following aspects, based on which assessments are made and plans are elaborated:

• nature of the business;
• type, size, and structure of the building;
• location;
• type and number of associated facilities;
• surroundings, etc.

However, the minimum professional care for the facility must comply with legal regulations on health, safety at work, environmental protection, and general welfare. Maintaining the cleanliness of the workspace is, in this sense, paramount because the health safety of employees and other users is most important. No concessions should ever be made in this regard.

Photo: Freepik, Seniv Petro / Invekta

Soft maintenance, in certain or all segments, is suitable for all types of:

• institutions (healthcare, gerontological, educational, social, etc.);
• factories (heavy and light industry);
• retail houses (shopping centers, stores);
• warehouses and logistics centers;
• transit ports (airports, railway and bus stations);
• banking and postal branches;
• administrative buildings (office space);
• hotels and other hospitality facilities;
• centers for sports, recreation, and entertainment, etc.

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Control and corrections, innovations and sustainability

If a high level of hygienic correctness of the facility is to be maintained, regular checks are necessary. Only based on these can changes and improvements dictated by sudden situations be made.

For example, the pandemic we faced during 2019. and 2020. required extreme hygiene of all surfaces, air purification, and continuous disinfection. To reduce the spread of the dangerous virus, HVAC system filters also had to be deep cleaned more frequently.

Invekta has all the resources to respond to any client request, and all the activities it carries out are supported by the most modern facility software.

Relying on it, we can monitor the presence and quality of the cleaners’ work in the field, supply levels, deadline fulfillment, and other parameters at any moment. In addition to the inherent direct control by our cleaning supervisors responsible for managing staff, equipment, and procedures.

If you have not had the opportunity to work with a company that, besides excellent soft maintenance, can ensure automated monitoring of work processes, it’s time to call us.

Photo: Freepik / Invekta

We speak daily with representatives of companies that do not have this type of positive experience and who wish to change their facility service provider. We are ready to answer all their questions and concerns. And – we provide (even ad hoc!) everything they have always wanted when it comes to maintaining their business premises.

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